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Official Help & Support

VitaScan Support Center

Need help with AI food scanning, calorie & macro tracking, hydration reminders, or subscriptions? Our official support team is here to assist.

Direct Email Support

For technical assistance, bug reports, feature suggestions, or account issues, please contact our support team at:

Average response time:24–48 hours
Send Support Email

App Information & Help

When contacting support, providing the following information helps us diagnose and assist you faster:

  • Device model: e.g. Samsung Galaxy, Google Pixel, iPhone
  • Operating system: e.g. Android 14 / iOS 17
  • App Version: Found in VitaScan Profile / Settings
  • Screenshots: Optional images showing the scan result or issue
Official FAQ

Frequently Asked Questions

Official answers to guide you through scanning foods, macros, subscriptions, and privacy in VitaScan.