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Official Help & Support

Dawana Support Center

Need help with medication schedules, smart reminders, OCR scanner, safety alerts, or health tracking? Our official support team is here to assist.

Direct Email Support

For technical assistance, bug reports, feature requests, or questions, please contact our support team at:

Average response time:24–48 hours
Send Support Email

App Information & Help

When contacting support, providing the following information helps us diagnose and assist you faster:

  • Device model: e.g. Samsung Galaxy, Google Pixel, Xiaomi, iPhone
  • Operating system: e.g. Android 14 / One UI / MIUI / iOS 17
  • App Version: Found in Dawana Settings screen
  • Screenshots: Optional images or clear description of the issue
Official FAQ

Frequently Asked Questions

Official answers to guide you through setting up medications, reminders, safety alerts, and health tracking in Dawana.

Still have questions?

Can't find what you're looking for? Reach out directly to our dedicated engineering and support team.